All pieces are secondhand so all sales are final. Every bag has its own history and may show wear from use or age. At continuum this is celebrated as part of their character, however it might not be for everyone. I photograph everything honestly and note any flaws I see, though its possible small imperfections can still slip through. Please look through the photos closely, and remember colors can shift a bit in different lighting. Every piece is checked and authenticated with care. If something were ever proven non-authentic, you’d get a full refund, including return shipping. Cheers to giving these pieces a second life.